F. A. Q.

I. USISO AND THE PROGRAM

I.1. Who is The USISO Organization?

The USISO Organization provides Immigration Information through the website https://www.usiso.com. The Organization enables non-American users to apply for the American Green Card Lottery Program online helping them in making sure their Green Card Lottery Application Qualifies to participate. The USISO Organization is not an American Government related agency we are an Independent Organization. For more details about our Organization please visit: https://www.usiso.com/about.php

I.2. Where can I find information about the Lottery?

All the information related to the Green Card Lottery Program can be found on our web site at https://www.usiso.com. Our Organization provides quick and easy online registration for the American Green Card Lottery Program and you can register to participate online at https://www.usiso.com/register.php. The online registration process ensures you enter all the needed information.

I.3. How can I participate in the program?

In order to participate the Green Card lottery program please complete the online registration process at: https://www.usiso.com/register.php

I.4. What year is the program?

The program year (2009) is the year when Green Card holders will be able to enter the USA with their new visa. The process has four steps; here are the dates for each step: 1. Submission - Oct-Nov 2007 - Applicants can apply for the DV2009 program. 2. Lottery - Feb 2008 - Winners are chosen by the Immigration Department and are notified between May-July 2008. 3. Process - Winners apply for Green Card using their winning notifications. 4. Entry - Green Card holders who won the lottery may enter the United States During FY 2008

II. PAYMENTS

II.1. What is the cost for the Green Card Lottery program?

Participation in the American Green Card Lottery Program is free. The USISO Organization charges per application in order to ensure that all the US BCIS requirements are met. According to US Officials, 2.5 Million applications were disqualified last year due to misunderstanding of the requirements (out of 10 Million forms submitted).

II.2. Is it safe to use credit card online?

The service is fully secured by the highest-level industry standard SSL encryption, which prevent exposure of your credit card number and other personal data to anyone but the credit card company server (even we don"t get your card number).

II.3. Why my credit card is not accepted?

In order to use the on-line registration process you must hold International Credit Card (Visa, MasterCard, Diners Club or American Express).

II.4. Can I pay cash or by Bank Transfer or any other way?

The best way to pay the service fee is by valid International Credit Card. Other payment methods are available upon demand.

II.5. What is USISO refund policy?

Refunds will be given at the discretion of the USISO Management. Fee paid is NOT recoverable if filing of the lottery application is made impossible by any events beyond the control of USISO Organization. (For example, including but not limited to Act of War, Acts of Nature, Technological limitations, economical Resources, Legislative or procedural change and/or State Action).

III. USER LOGIN INFO

III.1. What is my user name and password?

In case you forgot your user-name (e-mail) and/or password, please surf USISO website https://www.usiso.com/ and use the option "Forgot your password?".

III.2. How can I get USISO User name and Password?

Kindly note that in order to complete your application and get user name and password; you must pay on line using your credit card. Please visit the following link: https://www.usiso.com/register.php

III.3. Why do I have more than one user number?

You probably started the application more than one time.

IV. PHOTOS

IV.1. What are my photo(s) options?

You can either: (1) Upload your electronic pictures from your online account, OR, (2) Send regular applicant passport photos to USISO by regular mail, attaching them to the photo page you printed.

IV.2. Did you receive my photo(s)?

If you uploaded your photo(s), you can view it on the "Edit" section of the "User Area". If you sent your photos by regular mail, you will receive an email once the envelope is opened and the photos are processed.

IV.3. Do I need a printer?

No, you do not need a printer as you can upload your photo(s) to USISO website. You will need a printer ONLY if you prefer to send your photo(s) by regular mail, and in such case you need to print the Photo.

IV.4. How many photos do I need to upload/send?

You should send/upload only one photo for each family member that you add to your application. Note: you must add your spouse and unmarried children under the age of 21. In accordance with the new State Department rule for the lottery program, USISO now requires that only one Application/Photo form be sent. If you have already sent one complete form with all the photographs, there is no need to send us any more material. As these regulations where changed, please rest assure that we have already taken all the necessary steps to ensure your application will be included in this year s program.

V. GENERAL

V.1. Do I have to add anyone else to my application?

You must add details of  your spouse and unmarried children under the age of 21 to your application.Also, you can register your spouse as well which will give you DOUBLE chance in the green card lottery

V.2. What is the new program all about?

The new rule states that all Green Card Lottery Applications are to be made electronically. USISO will submit all the completed applications on time according to the new rule.

V.3. How will I know if I win?

Successful applicants (Green Card Lottery winners) will be notified, by regular mail, email and phone, by the USISO Winners Center at the contact information provided during registration (or later updated by the applicant). The notifications will be sent between April and June of next year, along with Official US Government letter consisting the instructions on how to apply for an immigrant visa. Applicants must meet all eligibility requirements under U.S. law to be issued a visa.

V.4. Why do certain countries not qualify?

Diversity visas are intended to provide an immigration opportunity for persons from countries other than the countries which send large numbers of immigrants to the U.S. The law states that no diversity visas shall be provided for "high admission" countries. These countries are those from which a total of 50,000 persons in the Family-Sponsored and Employment-Based visa categories immigrated to the United States during the previous five years.

V.5. How do I edit my application?

In order to update your application please login to your account using provided user name and password. Login address is https://www.usiso.com/login.php. In case you forgot your user-number and/or password, please use the following link and enter your email address that you used to register with our services. https://www.usiso.com/login.php (Use the option Forgot your user name or password?) Once you login - please click the edit your application - and edit your application with your current personal details.

V.6. Year 2005, Program DV2007, what is going on?

THIS year (2007) Green Card lottery program is DV2009 and is scheduled to be closed December 30, 2007.